Frequently Asked Questions:
Who is Mediation for?
Anyone in conflict when:
- Resolution is mutually beneficial for both parties.
- There is a danger of the situation escalating.
- There is discord between professional and client, or business and consumer, or employees.
- One party is feeling intimidated at work.
- Struggling with a working relationship that needs to be improved.
- A situation that could lead to an EEO complaint or FLSA (Fair Labor Standards Act) or possibility of violation of ADA (Americans with Disabilities Act), etc., along these same lines.
How do I know that Mediation is needed?
- There is a negative change in people's behavior or productivity.
- Communication seems strained or non-existent.
- Other attempts to resolve the issues have failed.
- The two parties involved recognize that something has to change and are willing to meet with a mediator.
What can I expect from the Mediation process?
Both sides can expect to be heard by a neutral party and mutually craft a working agreement that will provide a non-hostile working environment.
How long does mediation take?
Both parties must come ready to mediate and ready to find a solution; generally an agreement is reached no sooner then four hours nor any longer than sixteen hours.